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Managed IT Blog


Oct2021
Cloud Network Connecting

6 Reasons Why You Should Choose SD-WAN Over MPLS

Telecommunications have never been more important for all businesses than it is now. Every business needs some kind of online presence, whether it be advertising or online sales. To do ...

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Sep2021
UCaaS Phone Call Hardware 24 Hour Support

Is a Contact Center as a Service the Right Fit for My Business?

  How does your business interact with customers today? Most businesses rely on live calls and email as their primary customer communication channels; however, customer satisfaction with ...

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Jul2021
illustration of contact center as a service

What You Need to Know About Contact Center as a Service (CCaaS)

Over the past year, most large companies have made some significant changes to their day-to-day workforce operations. Many businesses transitioned their employees to different schedules, ...

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Apr2021
communication-methods-of-cloud-hosted-pbx-phone-system

Benefits of a Cloud Hosted PBX Phone System

Cloud hosted PBX phone systems are the future of call flows for business. A cloud PBX phone system is an internet-based system that routes calls to the proper department or extension. What ...

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Apr2021
work-from-home-employee-utilizing-company-cloud-pbx-system

What Is Cloud PBX, and Is It Right for My Business?

What is a cloud PBX phone system? A cloud private branch exchange (PBX) phone system routes calls to the proper directory. Unlike traditional PBX systems, which are large machines that use ...

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Mar2021
disaster-recovery-as-a-service

What Is Disaster Recovery as a Service (DRaaS)?

Every business needs a disaster recovery plan. In today’s fast-paced business environment where your teams need to be always on, planning for disaster recovery is critical to maintaining ...

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Mar2021
ucaas-ccaas-integration

UCaaS & CCaaS—Integration That’s Worth the Investment

Technology has been changing, and mostly for the better. While traditional offices across the world remain closed, most businesses have been quickly adapting to the disruption of remote ...

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Feb2021

The Future of TEM and What it Means for Your Business

Managing technology expenses is often cumbersome and complicated, especially for large organizations with various vendors and information systems. Recent changes in how we all do business ...

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Jan2021
data-center-vs-the-cloud

What is the difference between a data center and the cloud?

To prepare for the future, business leaders must think about new ways to deliver IT infrastructure. Remote and hybrid workforces put pressure on companies making it critical to expand their ...

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Dec2020
the-cloud-computing

What is Cloud?

Cloud infrastructure is a must have for real-time data access and scalable deployment of content, data, and services. Technological innovation is driving intense competition to stay on the ...

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Feb2020

What is SD-WAN Used For?

Networking technology is constantly evolving. Corporations and engineers are always looking for ways to improve the data speeds, security, reliability, and integrity of their network ...

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Jan2020

The Cloud—OpEx vs. CapEx

Having an effective cloud cost management strategy can have a significant impact on your bottom line. When choosing an expense management model, you are bound to come across both capital ...

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