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Managed IT Blog


Jul2021

What You Need to Know About Contact Center as a Service (CCaaS)

Over the past year, most large companies have made some significant changes to their day-to-day workforce operations. Many businesses transitioned their employees to different schedules, ...

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Jun2021

3 Reasons to Keep Scalability in Mind When Building Your Tech Environment

As your business expands, it’s important to make sure that you are setting up the infrastructure you need to continue delivering the products and services you provide. While sudden growth ...

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Jun2021

UCaaS: Communications Technology that Grows with your Business

Technology changes exponentially faster every day. Unfortunately, business infrastructure doesn't. Recently, however, quarantine and economic issues have inspired many companies to rethink ...

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Apr2021
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Benefits of a Cloud Hosted PBX Phone System

Cloud hosted PBX phone systems are the future of call flows for business. A cloud PBX phone system is an internet-based system that routes calls to the proper department or extension. What ...

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Apr2021
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What Is Cloud PBX, and Is It Right for My Business?

What is a cloud PBX phone system? A cloud private branch exchange (PBX) phone system routes calls to the proper directory. Unlike traditional PBX systems, which are large machines that use ...

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Mar2021
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What Is Disaster Recovery as a Service (DRaaS)?

Every business needs a disaster recovery plan. In today’s fast-paced business environment where your teams need to be always on, planning for disaster recovery is critical to maintaining ...

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Mar2021
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UCaaS & CCaaS—Integration That’s Worth the Investment

Technology has been changing, and mostly for the better. While traditional offices across the world remain closed, most businesses have been quickly adapting to the disruption of remote ...

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Feb2021
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4 Reasons to Consider Technology Expense Management

Have you ever struggled with tracking various digital assets, validating your device inventory, and keeping your entire tech budget balanced? You're not alone! Technology has evolved, and ...

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Feb2021

The Future of TEM and What it Means for Your Business

Managing technology expenses is often cumbersome and complicated, especially for large organizations with various vendors and information systems. Recent changes in how we all do business ...

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Jan2021
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Is Your Company Paying Too Much for Wireless Services?

Work is no longer just a place; it's a network of people, customers, and content. The office is becoming increasingly mobile, and businesses need to be able to focus on their core business ...

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Jan2021
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What is the difference between a data center and the cloud?

To prepare for the future, business leaders must think about new ways to deliver IT infrastructure. Remote and hybrid workforces put pressure on companies making it critical to expand their ...

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Dec2020
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What is Cloud?

Cloud infrastructure is a must have for real-time data access and scalable deployment of content, data, and services. Technological innovation is driving intense competition to stay on the ...

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